Your Privacy, Our Promise (Plain English)

We are The Funnel Foundry, a marketing consulting business focused on helping other UK businesses get more leads and build solid sales funnels. Our office is at 32 King St, Nottingham NG1 2AS. When we talk about 'we', 'us', or 'our', that's who we mean. This policy explains how we handle your personal information, because your privacy is important to us.

We collect basic stuff you'd expect from a business interaction. This might include your name, email address, phone number, and details about your company and what services you're looking for. For example, if you fill out our contact form or call us up, you're giving us this info. We don't usually ask for sensitive personal data like your religion or health details – we don't need it for what we do.

Most of the time, you give it to us directly. This happens when you:

• Fill in a contact form on our website.
• Send us an email directly to [email protected].
• Ring us up on +44 115 941 2012.
• Chat with us at a business event or networking meeting.

We might also get some technical info from your computer or phone, like your IP address, when you visit our website. This helps us see how people use our site and where they're from, but it's not usually tied directly to you personally.

We use your information to:

• Reply to your questions and enquiries about our services.
• Talk to you about our services and what might genuinely help your business get more leads.
• Send you useful updates, news, or practical tips about lead generation, but only if you've clearly said it's okay to do so.
• Improve our website and services, making sure they're easy to use and helpful for UK businesses.
• Keep our business records in order, as required by UK law.

Simply put, we only use your data for things that help us run our business and serve you better.

Generally, no, we don't just hand out your details. We might share it with trusted companies that help us run our business, like our website hosting provider or email service. These companies are also under strict rules to keep your data safe and only use it for the purpose we've asked. We will never sell your personal data to anyone, full stop. If we're legally required to share information (for example, with HMRC), then we would do so.

We take reasonable steps to protect your personal information from being lost, used wrongly, or accessed by people who shouldn't see it. We use security measures on our website and in our systems to keep things locked down. While we do our very best, remember that no method of online storage or transmission is 100% secure. But we're always working to improve and protect what you share with us.

Under UK data protection law, you have clear rights over your personal data. You can ask us:

• To see what information we hold about you.
• To correct any information you believe is wrong or incomplete.
• To delete your information in certain situations.
• To stop or limit how we use your data.
• To move your data to another service, if you wish.

If you want to do any of these things, just drop us an email at [email protected] or give us a call on +44 115 941 2012. We'll help you out.

Like most websites, ours uses small files called 'cookies'. These cookies are little bits of data stored on your computer or phone. They help our website work better, remember your preferences (like if you've seen a pop-up before), and let us see what parts of our site are most popular. They don't collect personal information that identifies you directly. You can usually set your web browser to refuse cookies if you prefer, but some parts of our site might not work as well then.

We might need to update this privacy policy from time to time. This could be due to changes in UK law or how we run our business. We'll always put the 'Last Updated' date at the top of the page so you can clearly see when it was last changed. We recommend checking back now and then to stay in the loop.

If you have any questions at all about this privacy policy or how we handle your data, please don't hesitate to get in touch. We're happy to chat things through and clarify anything.

The Funnel Foundry
32 King St, Nottingham NG1 2AS, UK
Phone: +44 115 941 2012
Email: [email protected]